Privacy Policy
Mateen (“Mateen”, “we”, “us”, or “our”) operates mateenstudio.com (the “Site”). This policy explains what information we collect, why we collect it, and what we do with it.
Who we are
Mateen is a custom web design and development studio based in Kuwait, working with clients worldwide. For any question about your information, contact us at [email protected].
What we collect
Information you give us. When you contact us or fill in a form on the Site — including the Start a Project intake form — we collect the details you choose to share. That usually means your name, email address, and whatever you tell us about your business, project, or enquiry. We only ask for what helps us respond and do the work.
Information collected automatically. Like most websites, the Site records some technical information when you visit: your IP address, browser and device type, the pages you view, and how you arrived. This is standard server and analytics data, used to keep the Site running and to understand how it’s used.
Cookies. The Site uses a small number of cookies to make it work and to measure traffic. You can block or delete cookies in your browser settings; some parts of the Site may not work as well if you do.
How we use your information
- To respond to your enquiries and emails
- To discuss, scope, and deliver projects
- To send you communication related to a project we’re working on together
- To keep the Site secure and working properly
- To understand and improve how the Site performs
We do not sell your data, and we don’t send marketing emails unless you’ve asked us to.
Who we share it with
Your information is only handled by the services that help us run the Site:
- Hosting — the Site and its data are stored on our hosting provider’s secure servers.
- Analytics — [ANALYTICS PROVIDER — confirm which you use]
- Email — messages you send reach us through our email provider.
These providers process data only on our behalf and only for the purposes above. We don’t share your information with anyone else, except where the law requires it.
How long we keep it
We keep enquiry and project information for as long as we need it to do the work and meet our business and legal obligations. To have your data deleted sooner, contact us at [email protected].
Your rights
Wherever you are, you can ask us to:
- Tell you what data we hold about you
- Correct anything that’s wrong
- Delete your data
- Stop using it for a particular purpose
If you’re in the EU or UK, these rights are protected under the GDPR. To exercise any of them, email [email protected].
Security
We take reasonable measures to protect your information, including secure hosting and limited access. No method of sending data over the internet is completely secure, but we work to keep your information safe.
International visitors
Mateen is based in Kuwait and works with clients globally. If you contact us from outside Kuwait, your information may be processed in Kuwait or in the countries where our service providers operate.
Children
The Site and our services are not directed at children under 16, and we don’t knowingly collect their information.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page.
Contact
Questions about this policy or your data? Email [email protected].